How do I change my linked bank account?

Follow the steps below:

1.  From the "Banking" tab, click on the "Settings" cog

Picture5.png

2.  Enter your password and click "Reset Account"

reset_account.png

3.  Click "Reset" to confirm that you would like to reset your account. Please note: You may not receive any deposits until your bank account is fully re-attached by updating to your checking account and routing number

reset_bank_account_partt_2.png

4.  Once you have entered the requested information, click on "One More Step"

one_more_steo.png

 

Once you've received the micro-deposit, follow the steps below to verify the micro-deposit through the Spark Pay mobile app or web app.

From the web app:

1.  In 1-2 business days after entering your checking account and routing number, a micro-deposit will appear as a credit in your linked bank account. To complete the process of verifying your account, you must revisit the "Banking" tab, enter the exact amount of the micro-deposit in the box shown below and click "Submit"

microdeposit_verify.PNG

From the mobile app:

1.  Tap on the "Settings" cog

2.  Tap on "Verify Bank Account"

3.  Enter the amount of the micro-deposit, then tap on "Verify"

 

Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk