What is a Hold?

A hold can be placed on a given transaction if Spark Pay becomes suspicious of fraudulent charges, in order to protect you and Spark Pay. We'll email you with the amount of funds that are currently being held and the date the funds will be made available. If you have questions regarding a hold, please contact our Credit Support Team at 888-680-4106 or send an email to MS-SparkPay@capitalone.com.

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