Spark Pay: Capital One
Submit a request
Check your existing requests
Spark Pay FAQ
How do I open a Spark Pay account?
What devices does Spark Pay currently support?
Which pricing plan should I choose?
Bank Account & Deposits
How do I link my bank account to my Spark Pay account?
How long does it take to link my bank account to my Spark Pay account?
How long does it take to deposit funds into my bank account?
Where can I view my current pricing plan?
Can I change my pricing plan?
What are the processing fees for using Spark Pay?
Can I order more than 1 card reader?
Can I run transactions before I receive the Spark Pay card reader?
What are the best practices for swiping a card?
I already have a merchant account. Can I use it with Spark Pay?
How do I access my account?
Are there any tax reporting requirements?
How do I set up a user on my account?
What is the multi-user functionality on Spark Pay?
What do I need to set up multi-user?
When will Spark Pay offer EMV enabled card readers?
What is EMV?
Why isn’t Spark Pay offering EMV-enabled card readers before 2016?
How do I key in a transaction?
How do I swipe a transaction?
How do I update my app?
What is PCI DSS and does Spark Pay comply?
What are some of the best practices for payments acceptance security?
How does Spark Pay keep my data secure?
Can I use Spark Pay outside of the United States?
What is the difference between swiping a card and keying it in?
What should I do if a transaction is declined?
Risk, Fraud & Limits
How do I minimize the risk and maximize my profit?
What happens if there is a disputed sale?
Why is Spark Pay requesting an invoice from my business?
What can I do from the Spark Pay Dash...
What can I do within the Spark Pay dashboard?
What can I do within the Banking tab?
What can I do within the Sales tab?
When I sell an item, is it deducted from my inventory?
How do I add an item?
Can I add a preset item that is non-taxable?
What is Reports?
How can Reports help my business?
How does the Reports feature work?
What is Offers?
How do I buy mobile ads?
How do I create my first Offer?
Where can I purchase Spark Pay compatible printers and cash drawers?
Which printers can I use with Spark Pay?
Which cash drawers can I use with Spark Pay?
What is a terminal?
iCT220 Payment Terminal Application Full User Guide
What services come with a terminal?