Spark Pay: Capital One
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Spark Pay FAQ
How do I open a Spark Pay account?
What devices does Spark Pay currently support?
Which pricing plan should I choose?
Bank Account & Deposits
How do I link my bank account to my Spark Pay account?
How long does it take to link my bank account to my Spark Pay account?
How long does it take to deposit funds into my bank account?
Where can I view my current pricing plan?
Can I change my pricing plan?
What are the processing fees for using Spark Pay?
Can I order more than 1 card reader?
Can I run transactions before I receive the Spark Pay card reader?
What are the best practices for swiping a card?
What is PCI DSS and does Spark Pay comply?
What are some of the best practices for security?
How does Spark Pay keep my data secure?
How do I set up a user on my account?
What is the multi-user functionality on Spark Pay?
What do I need to set up multi-user?
Risk, Fraud & Limits
How do I minimize the risk and maximize my profit?
What happens if there is a disputed sale?
Why is Spark Pay requesting an invoice from my business?
How do I key in a transaction?
How do I swipe a transaction?
How do I process a cash transaction?
I already have a merchant account. Can I use it with Spark Pay?
How do I access my account?
Are there any tax reporting requirements?
What is the difference between swiping a card and keying it in?
How do I add a tip to a sale?
How do I add a customized tip to a sale?
What can I do from the Spark Pay Dash...
What can I do within the Spark Pay dashboard?
What can I do within the Banking tab?
What can I do within the Sales tab?
When I sell an item, is it deducted from my inventory?
How do I add an item?
What is Reports?
How can Reports help my business?
How does the Reports feature work?
What is Offers?
How do I create an Offer?
What type of Offer can I create?
Which printers can I use with Spark Pay?
Which cash drawers can I use with Spark Pay?
How do I set up my printer?
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